How would you like to work at a podcast, young lady? Is that the question? I'm Antilla Duckworth. I'm Stephen Dubner. And you're listening to no stupid questions. Today on the show, when it comes to decision making, is it better to maximize or satisfy? Can I ask, is synonym for maximizer pain in the ass? Also, what is the ideal interview question? No, I noticed you've got a Philly's head on. Are you from Philadelphia? And then all of a sudden, an hour has gone by, and the interview's over.
Angela Duckworth, I have a question for you today. Shoot. I want to know whether you are a maximizer or a satisfacer? And why? And while you answer, I want you to explain maximizing and satisfying where it comes from. What it means? I am a maximizer. I had a feeling. Yeah, you knew me. So that means that when it comes to my work, I am trying to do better and better and better. That's what maximizers do. They try to maximize. Better and better and better compared to your previous self or better compared to other people. Compared to my previous self. And I think that's generally what maximizers are trying to do, basically, they're trying to optimize outcomes.
And that's the intuitive answer, at least the way economists think about human beings making choices. Like, of course, you're trying to get the best ice cream cone, have the best outcomes. But, satisfaction is a more recent idea. It comes from Nobel laureate Herb Simon. He won the Nobel Prize for Economics. But he was really more of a psychologist, decision scientist. And Simon coined this term, satisfaction, for a very different process. You're not trying to get the best or do the best or choose the best. You're trying to choose good enough.
So what's so interesting is, even as you're describing it, you've got a sneer in your voice. I know. I have maximizing tendencies, probably in lots of domains, especially in my work. When asked, are you the kind of person who settles for good enough? Every cell in my body says, no, why would I do that? All right, let me transfer you virtually to a totally different domain. Let's say you and I were hungry. We've been working together and we need to get a bite to eat. Do you remain a maximizer there? I am absolutely a maximizer. I want to know that within a certain X-block radius, I have chosen the best restaurant, including lots of parameters like price, so value for money.
And not only that, Steven, I want to know that I ordered the best thing on the menu for me at that time in my life. Can I ask, is synonym for maximizer pain in the ass? I have to say, I can't even help it. I literally say sometimes when I'm staring at a menu, oh, I wonder what the best thing is. And I'm usually the one asking the waiter, the waitress, what's the best thing that you serve here? Whenever I ask something like that, the answer I get is people seem to like the chicken. Yeah, but it's like, what do these people seem to like it? It wasn't that hard of a question.
Well, Steven, are you a satisfies? I mean, you ask me these questions like your suspicious of my maximizing tendencies. I have to say, I'm not so surprised that you're a maximizer, especially in a professional realm. And look, when I study Steven, I study excellence. And I admire you and everybody else who wants to maximize. And it doesn't have to be a professional setting. If you're a volunteer, if you're a parent, I very much appreciate the urge to maximize. And I share that urge in many realms some of the time. But I also really, really, really appreciate the value of satisfying.
Okay, give me an example. I'll take our same example, you and me going out for a bite to eat. We're both hungry. So now I'm starting to think about what is the opportunity cost of maximizing? How long do we have to stand here looking on our phones to find the place that has an eighth of a star higher rating? And then we have to debate the merits of Yelp versus whatever ratings to see, well, how can we tell what's the best actual empirical evidence of this? When I say to myself, it's just a meal. And this perfectly good cart over here can serve us chicken on rice.
Right, let's have some dirty water hot dogs and be done with it. I mean, this is really about decision making. Every decision is different. If you're talking about choosing a life partner or a vocation, let's do some maximizing. If you're talking about lunch, I'm okay with some satisfying. And then there are many, many things in between. So I was exposed to this idea of maximizing and satisfying, I don't know, 15, 20 years ago from psychologists, Barry Schwartz. And to me, it was a very useful concept because I do feel I'm a maximizer in certain realms, especially when it comes to work, things that I care about, or my family.
But then I just started to feel like, if you think economically, I wanted to come up with categories of life where I consciously wanted to be a satisfacer. And so to me, that seemed like a very logical bifurcation. So first of all, what do you have to say about his view of maximizing and satisfying as it pertains to, let's say, happiness or satisfaction? And then let's talk about how you can move from one realm to the other if you so desire. Barry is a great psychologist and he teamed up with some other psychologists in the creative scale for testing whether you are a maximizer or a satisfacer and where in that continuum you fall.
And on his scale, he has items like, I never settle for second best or when I watch TV, I channel surf, scanning through available options, not easily settling on one. And I remember reading that scale and then quizzing myself and thinking, oh my gosh, I answered maximizer for every single one. And then when I read the articles, little worrisome because it turns out that in general, it's the satisfacers who are happier. They may not have more money, but they actually might feel okay about that. They're more likely to be satisfied with their work, etc.
So to me, when I finished that article, I thought, well, I guess they're trade-offs. So high standards, maybe on objective ground, things are better, but you don't feel good. And I didn't change my mind about being a maximizer. I didn't think like, oh, I should be more satisfacing. There must be some areas in which you're a satisfacer. Well, look, I'm a satisfacer when it comes to exercise, physical exercise. I'm not the sort of person who's trying to get better in any athletic domain. You just want to tick the box. I got my exercise done.
You know, I think it was Ben Franklin who said that if you exercise to the point where you're a little warm, you just raised your body temperature by two or three degrees, you've probably had a workout. And I'm in that camp. You think Ben Franklin said that? You know, he didn't really look very fit. I didn't need dive count. Sounds about right. Okay. So I'm a satisfacer, whether for good or for bad, when it comes to my physical exercise regime, I'm not optimizing there.
And is that because that's an activity that you enjoy less, that you assign less importance to? I think it must be in part because I don't care. I'm going to die. Well, you're going to hate to give away the end of the story. But maybe I'll die a little later because I'm getting my little middle aged workout during the day. Sometimes I'm trying to think if there's anything else I don't care about. There's so many domains in my life. Like what I would cook for our family dinner tonight, the emails that I write, my professional life, I'm kind of hard pressed to find many domains in my life where I don't care.
I think you have the right answer, though, which is it's probably good to be deliberate. Like where am I going to be a maximizer? And because it is exhausting and time is finite, where am I going to give a little? I'm just struggling to figure out which of the domains can you help me? How about this? You say that you're a maximizer even when it comes to your next meal. What if you take one meal a day and try to be a satisfacer for that meal? Just a good enough person. And say, you know what, rather than spend the time thinking about this, trying to optimize, I'm going to eat the first thing that looks decent.
And see how that feels. Would you really do that? Would I do that? Yeah. Oh, I do that all the time. You do that now. I love food, but there are times when I say, I've been working really hard. I'm so hungry, I'm getting a headache. I need to eat. If there's the choice between, I could order from the Japanese place and get a really nice, robust, healthy, delicious thing, or I can eat the can of sardines and get back to my work. You're going to go sardines. I’m going to go sardines maybe two out of four times. Or one out of two times. That would be a number way to four or five out of ten times.
Bad with fractions, good with sardines. Yeah, exactly. Look, I'm sure I'm just ignoring all the areas in my life where I'm satisfying. Maybe that's a feature of satisfying. You don't think about this choice very much. That's the point of satisfying. You save time and energy. Well, let me ask you this. I believe Barry Schwartz wrote about the fact that people tend to become more satisfieders as they get older. Yeah, he did. He thinks that's why we get happier. Our standards go sell.
I think there's a different way of looking at that. It's not that you settle. I think it's about choosing to care less about things that matter less. Yeah, it's a little more Buddhist. It's not just that you're settling, but you've sort of unchained yourself. Barry Schwartz also believes that in so many ways, the idea of having more choices, maximizing our choices, these things that are supposed to lead to greater and greater happiness, they don't.
In some cases, having 24 kinds of jam to choose from would be worse than having, say, three kinds of jam to choose from in terms of your happiness. This is the paradox of choice illustration. It was based on a real experiment in California where all these jars of jam when there were 24 or whatever, shoppers would look more and buy less. But that doesn't necessarily mean they're happier to have jam.
It's a contentious area of literature. But there are certainly some research studies that suggest that when you come home with your jam after delivering, you're actually less happy with your jam relative to others, different study just using jam as the example. Okay, so let me ask you one last question. I've asked you to envision yourself trying to move in one realm from maximizing to satisfacing by eating whatever shows up for breakfast tomorrow.
What about the opposite? Now, you don't have this problem, but let's say somebody out there is listening and say, you know what? I hear Angela talking about this and I never really thought about satisfying versus maximizing. I've satisfied a lot and I'm not happy with it. I want to learn to maximize. So do you have any advice for a would be maximalist?
Well, it might be off putting to think like, wow, living life like a maximized, that sounds exhausting. Sounds like a world of unhappiness. But maybe I could just offer my own personal experience, which is I wake up every day. I want it to be better than the day before. And I do understand why people went from the outside would say it's exhausting. But I find it exhilarating.
And maybe if I could just share with people that they might say today just for one day, let me try it as a maximizer. And if I don't like it, I can retreat into my little, satisfying shell. She says, derisively. All warm and safe. So you're saying that you find your maximizing very satisfying, more satisfying than satisfying than satisfying.
And that if the satisfaction would try to maximize more, they would find that their satisfaction might also rise by leaving behind satisfying. They might. Still to come on no stupid questions. What kind of job interview questions are really worth asking? How many golfers, how many balls do you use? What's the age range of plays golf?
Steve. Stephen, I have a question about interviews. Interviews like interviewing for a job or interviewing people for journalism. Of course, I must specify I'm talking to Stephen Dumbner, job interviews. And in this case, I am not looking for a job. I am hiring people. So I've been doing job interviews. Is this an academic or research position? Yep, new people to work at character lab.
And here's my question for you. What is the best job interview question you have ever asked? So I'm not a manager person. But I do like questions that have a little bit of logic, a little bit of numeracy, and a little bit of like just watching someone think. So here's one question I read a long time ago that I loved.
I'll just ask you, Angela, I'm interviewing you. Let's say it's for free economics radio. Okay. How would you like to work at a podcast young lady? Is that the question the answer would be yes. So here's a question. Let's say one day you're writing to work on the subway or the bus.
And you see someone sitting near you, say a middle aged woman, and she's reading. She's got her nose buried in this book and she's got her hair drawn back and these thick glasses. And right next to her, she's got a big tote bag filled with more books. What's more likely that she is a librarian or a salesperson?
This is like a Danny Connum in question, right? It's a Danny Connum in type of question. So I'm supposed to answer with base rates. So I have to think that there are, I think more salespeople than there are librarians. Many more. And therefore that person is more likely a salesperson.
Even though there's this salient queue like books, librarian must be a librarian. So I'm going to go with salesperson. So I would be much more likely to want to hire you now just because you know what base rate means for one. And for those who don't know who Danny Connum is and what he's done, just describe a bit please.
Danny Connum is a recipient of the Nobel Prize in economics, even though he's a world class psychologist. He's one of a handful of economics prize winners who was not an economist. Correct. Right. So to many people who are asking that question, it's plainly a leading question. You're plainly trying to not have it be a librarian.
But then what you want someone to do is talk it through and get to the logic. So the logic is pretty simple. And then you want to hear how numerous people are. So the fact is there's something like 150 librarians in America and 18 million salespeople. So the odds are that any given person who happens to be reading book and they look a little bit studious. Even if they're female and librarians are about 80% female, even so they used to be about 50-50 by the way. If you go back 100 years. If you said all that in an interview, it would be like, wow, this isn't just smart and nice there. Encyclopedic in their knowledge. But they know some stuff.
Yeah. Well, you know what you're reminding me of. I was finishing up a master's degree and I decided for whatever reason that your master's degree. It was my own master's degree. I was at Oxford. Let me help you with that, buddy. Exactly. I was not finishing up someone else's master's going, not that nice. And I decided I wanted to work at McKinsey Consulting. And I remember that the interview was all of these sort of like logic-slash-fractions problems. I think this was the question I was asked. How many golf balls are sold in the United States every year? And you know, the logic part is you have to think like, how many golfers, how many balls do you use? What's the age range that plays golf?
The math part comes where you multiply fractions, one out of four people. That kind of question is sometimes called a Fermi question. Because I guess Fermi would ask these questions. I bet his were better than golf balls though. I bet he was really good at it. I think physicists ask really good questions. So do economists, so do psychologists. Yes. But I will say this whenever you look at the list of questions that actual HR people ask actual would be employees, I'll be honest with you, I cringe a little bit. So here are the top five most common interview questions. What are your strengths? What are your weaknesses? Why are you interested in working for our firm? Where do you see yourself in five years, ten years, and why do you want to leave your current company?
So personally, I think the strengths and weaknesses, I just think they're not going to draw a much good material. Where are you going to be in five or ten years? Of the five, I like that the best. I've heard good answers to that. I do ask some version of that to people. I think like most people, I'm not looking for the quote right answer. I'm looking for a revealing answer. I'm looking for something that tells me in a relatively short time about character, depth, curiosity. On the other hand, I know Danny Coniman, who you mentioned, he's argued that when you're interviewing, you want a structured interview, almost a survey really, right?
I think it's not only Danny Coniman, but you know, there's a consensus and social scientist that what's typically done is the unstructured interview, which is like person walks in, you strike up a conversation, you're like, oh, I noticed you've got a Philly's hat on. Are you from Philadelphia? And then the conversations of random walk through topics and then all of a sudden, an hour has gone by and the interview is over. That's what most interviews probably are like in America. And the consensus and social science is not only do they not add much predictive value to hiring the right person, but like in many cases could detract value.
In other words, if you hadn't interviewed the person at all, you would have been better off as an employer. Because you're basically building up an image, a projection based on kind of garbage. Well, I think the idea is this, you can come out of an hour long interaction with another human being, with a really strong visceral and emotional liking or disliking for that person. And then you could overweight it, you could ignore things like, well, the resume is not so strong, and I don’t know, the recommendations were iffy, but God, we had this great conversation about the Philly's.
So for what it's worth, when we hire, if we can on McTradio or associated projects, we just do mostly written homework. We asked them, tell us about an episode that you liked of ours and why, and tell us an episode you thought was really bad and why. Ooh, I like that. Oh, thanks. I'm glad you approved. We should have probably run these by you before we started using them. And then we asked for some other homework like to propose some ideas and how you'd go about executing them and so on. So like you, I'm pretty skeptical that interviews are going to add a lot of value in the decision process.
And like Danny Conman, many others, I worry that they could actually provide negative value. And what you just proposed, which is of course not an interview question, per se, it's really something else, I think that's called a work sample. And I think there's like a mountain of research showing that unlike unstructured interviews, work samples, which are just like, hey, you're going to have to do X. Could you do a little of X now? Let me see how, because those are really good. And I recognize that the world being as diverse as it is, every job is different, every industry is different, you can't always get that.
But when I was hired by the New York Times many years ago, the size of the work sample was unbelievable. What did they ask you to do? Do you remember? So I was interviewing for an editor at the Sunday magazine. I don't remember all the details, but I had to propose a number of story ideas attached to each idea a writer that I would want to assign and kind of conceive that whole thing. But then there was also just a lot of editing.
So I would be given manuscripts of 8 or 10,000 words. And you'd be given just a paper copy. So you can't use Microsoft Word Track Changes, not Google Doc. Like a red pencil. So the first thing I did was I made about 10 photo copies, because I knew it was going to take many drafts to get it where my comments were good. And then your comments are handwritten all over it. And then you're taping pieces of paper into the margins for where you need to handwrite another 200 words.
And then you're having all these arrow diagrams to show, no, this paragraph that's now appearing at the beginning of the third section needs to actually be the first paragraph of the second section. So basically I did probably a week or two's worth of editing just to kind of get to the third of what turned out to be seven interviews. To me, that makes a lot of sense. I think the logic is, if you're not going to ask someone to be an editor, why don't you see how they edit as opposed to, let's see if I can have a 45 minute conversation with them.
So if you're interviewing yourself or if you could choose, what's the one question you would be most excited to be asked? You know the question and this is really meta. So I hope it doesn't explode your brain. But if I were interviewing someone, I would ask them this question. Tell me the question that I should ask you that's going to make me hire you. And I actually got this idea from someone who I did hire and is fantastic. He runs Character Lab.
And he said, if I had asked him, will you eat, breathe, drink and sleep your work? He would have said 100%. And you know, metaphorically he does. I have to say, if you were not a mid-career accomplished big name professor at the University of Pennsylvania, I would definitely offer you a job. At least a summer internship.
Coming up after the break, a fact check of today's conversation. And now here's a fact check of today's conversations. Angela says that Ben Franklin was an advocate for mild exercise. Franklin was an avid swimmer and as a boy, he built flippers to propel himself through the water. Remarkably, in 1968, Franklin was posthumously inducted into the International Swimming Hall of Fame.
However, he did struggle with health issues and suffered from obesity. He developed Gout, which he personified in a satirical conversation entitled, dialogue between Franklin and Gout. In the piece, Franklin says to Gout, it is not fair to say I take no exercise when I do very often, going out to dine and returning in my carriage. The disease was not ultimately his cause of death as Angela surmised. Franklin died of pleuracy at his home in Philadelphia in 1790.
During Stevens' librarian or salesperson hypothetical, he says that there are 18 million salespeople in the United States, which is about right. But Ben, he says that there are only about 150 librarians. Clearly, Stephen was mispeaking. It would be a very sad world if we only had three librarians per state. So apologies to the librarians of the country. Stephen likely met to guess 150,000 librarians, which is roughly accurate.
Finally, Angela refers to the question, how many golf balls are sold in the United States each year? Which, in case you're curious, is about 30 million. She called the question a Fermi question. A Fermi question is a quickly calculated estimate of something that's hard to measure directly. It's named for the famous physicist, Enrico Fermi, who was known for his impressive ability to quickly approximate difficult scientific calculations.
The Drake equation is one famous example of a Fermi question. The Drake equation tries to determine the likelihood that will make contact with intelligent alien life forms by estimating the number of actively communicative, extraterrestrial civilizations in our galaxy. So, in case you're asked to do this at your next job interview, just multiply the average rate of star formation in our galaxy by the fraction of those stars that have planets by the average number of planets for solar system with an environment suitable for life, by the fraction of planets with life that actually go on to develop civilizations, by the fraction of civilizations that develop technology that releases detectable signs of their existence into space, by the length of time for which such civilizations release detectable signals into space.
I'm glad Freconomics Radio relies on work samples because if they had asked that question, I would be out of a job. That's it for the fact check. No Stupid Questions is produced by Freconomics Radio and Stitcher. This episode was produced by me, Rebecca Lee Douglas. No Stupid Questions is part of the Freconomics Radio Network. Our staff includes Alice and Craig Lowe, Greg Ripon, James Foster and Corinne Wallace.
我很高兴《弗里经济学广播》依靠作品样本来招聘,因为如果他们问了那个问题,我可能就失业了。事实核查部分到此结束。《没有愚蠢问题》节目是由《弗里经济学广播》和Stitcher联合制作的。这一期节目是由我,Rebecca Lee Douglas制作。《没有愚蠢问题》是《弗里经济学广播》网络的一部分。我们的团队成员包括Alice和Craig Lowe、Greg Ripon、James Foster和Corinne Wallace。
Our theme song is And She Was by Talking Heads. Special thanks to David Byrne and Warner-Chappell Music. Also, if you heard Steven or Angela refer to something that you'd like to learn more about, you can check out Freconomics.com slash NSQ, where we provide links to all of the studies and experts you heard here today. Thanks for listening.
我们的主题曲是由Talking Heads演唱的《And She Was》。特别感谢David Byrne和Warner-Chappell Music的支持。另外,如果你听到Steven或Angela提到了一些你想深入了解的内容,可以访问Freconomics.com/NSQ,在那里我们提供了今天提到的所有研究和专家的链接。感谢您的收听。
Well, look, I'm just one person. No, you're not. I'm two people. That's a whole other conversation. I can have it myself. The Freconomics Radio Network, the hidden side of everything. Stitcher.