I think there is no one size fits all for an exceptional entrepreneur. One of the key characteristics though that I often see in Great Founders is they have this really strong sense of always doing what's best for the company. In many ways can be self-sacrificial, that they always put the company first and the mission first. If you want to be famous, this is not the place for you. Being famous versus being paid a lot versus being having an easy lifestyle, all of which is not true. Hi, my name is Eric Kim, I'm the co-founder and managing partner of Goodwater Capital. Goodwater Capital is a global venture capital firm that we founded in 2014. We're entirely focused on consumer tech investing.
So today Goodwater Capital has grown to over $3.3 billion in committed capital. We're in close to over 50 countries at this point through our Genesis portfolio, which is over 700 seed portfolio companies. And in our core portfolio companies, that's for our early stage fund and our growth stage fund. That's about 80 companies at this point in about 20 countries. Our thesis is that consumer technology is changing the world, and there's an opportunity to use the internet and digital technology for Good. Our mission is to empower exceptional entrepreneurs everywhere, change the world for Good.
到今天,Goodwater Capital 的承诺资本已增长到超过33亿美元。通过我们的Genesis投资组合,我们在大约50个国家开展业务,这个投资组合中有超过700家初创公司。而在我们的核心投资组合中,包括早期阶段基金和成长阶段基金,目前大约在20个国家有80家公司。我们的理念是消费科技正在改变世界,并且有机会利用互联网和数字技术做更美好的事情。我们的使命是赋能全球杰出的企业家,为世界带来积极的改变。
I'm so thankful to my parents. My mother and father lived through the Korean War. They came to the United States to seek a better life with one suitcase, with the little money they had in their pockets. But what they did have was an education that they were both trained as medical doctors. At that time, the United States had a severe shortage of medical doctors, and they were inviting overseas doctors to come. Even if they didn't speak English very well, I think in my school, we were the only Koreans. And I remember distinctly one day, my father calling me into his room, to his bedroom.
I was 12 years old at the time. That's the same age as my oldest son. I this point. And my father just sat me down and said, Hey, Eric, I need to have a talk with you. At that time, my father, with these intense tears in his eyes, told me, Eric, you're growing up now, you're 12 years old. You're about to become a teenager. And life is going to be hard because you're an Asian American, because you're Korean, because of the color of your hair, the color of your eyes, the shape of your eyes, the color of your skin. Life is going to be difficult. You will immediately be discounted.
And I think part of this was my father's own experience in the workplace, facing racism there, or maybe some bias as well. But he understood that for me as an Asian American, that it was important for me to understand that because of that discount, he instilled in to me that we really needed to be 120%, 150% better, so to speak, to really compare with our peers who didn't have this Asian face or this background or so. And that really had a tremendous impact on my life in many ways. I felt a sense of urgency that I had to perform, that I had to just be better in many ways. That was a really important lesson.
I think as I've grown up and as I've matured, I realized that in many ways, yes, that bias exists and yes, the prejudice exists and racism exists. And yes, education, hard work, all those elements were keys for me to be hopefully successful in life. Over time, what I've realized as well is that I also need to embrace and not always just perform for the sake of trying to be better itself. What if humility was a superpower? What if as myself, I could embrace that and not be afraid of that? That's something I'm really interested and excited about going forward to.
As an undergrad, I had the opportunity when I was at Yale to also intern at McKinsey Company during the summer. So in 2002, I graduated from undergrad and I was expected to start at McKinsey right away. I eventually went back to McKinsey and I spent time there for two years as a business analyst and consultant. I learned a lot. I did a lot of global projects. I spent over six months in China. I spent time in Southeast Asia as well, spent time all over Europe. And so that really helped provide a global perspective, which is something you see in good water today as well.
Then went to Stanford University in 2005 and that's where I met my co-founder, Chi Hwa Chihen, who was class of 2006. So we overlap for a year. So in 2007, I had the opportunity to join Maverick Capital. They were starting to build out their private and investing practice. And so myself and a gentleman named David Singer, we worked very closely together from 2007 to 2014. And during that time, we invested all over the world. And from early stage to late stage, we were part of the YC, Y-combinator, venture capital syndicate.
So we invested in every single Y-combinator company to really late stage companies as well, pre-IPO companies too. And that really gave me a sense of the art and science of investing and really to adopt an investor mindset. Actually, our first deal in Korea was Kupong, it was March of 2011. And then soon after that, we invested in Kakao in their series A. Yeah, when we first invested in Kupong, they were the 28th social commerce company to launch in just South Korea itself.
我们投资了所有的 Y Combinator 公司,从早期到非常后期的公司,甚至是准备上市的公司。这让我对投资的艺术和科学有了更深刻的理解,也帮助我培养了投资者的思维方式。实际上,我们在韩国的第一个投资项目是 Kupong,那是在 2011 年 3 月。随后不久,我们在 Kakao 的 A 轮融资中进行了投资。当我们第一次投资 Kupong 时,他们已经是仅在韩国启动的第 28 家社交电商公司。
We launched a survey in South Korea. And we asked dozens of people asking them to compare Ticket Monster, We Make Price, Kupong, others, your retail experience as well. And over and over again, for specifically women in their 20s, 30s, they loved Kupong because of their customer service. Why was that so important? Was because it then created loyalty that if you had really, really strong customer service, consumers would come back to you because they knew that they would be treated well.
我们在韩国进行了一个调查,我们询问了几十个人,让他们比较Ticket Monster、We Make Price、Kupong等平台,以及他们的购物体验。结果一次又一次地显示,特别是对于20多岁和30多岁的女性,她们非常喜欢Kupong,因为他们的客户服务。这么重要的原因是什么呢?因为强大的客户服务能够创造顾客忠诚度,如果消费者知道自己会受到良好的待遇,他们就会再次选择这个平台。
And that was a strong philosophy that Kupong had from the first aid was how do you wow your end customer? If you are doing something that the market generally agrees with, that is a really hard way to make a profitable investment because the rest of the markets are already there. You have to have some kind of contrarian or differentiated insight. And usually that's through some kind of primary research that you've done that no one else has done itself.
And that was a key to making that investment back in 2011. Kakao is a really interesting story. I'm very thankful to Han Kim, who's a very close mentor and friend of mine that helped introduce me to the company. Prior to that, we had an overall thesis about mobile, the power of smartphones, and this whole transition away from desktop to mobile computing and how there are opportunities for gaming, for commerce, for communications to happen on mobile.
And we were looking for that killer app. What prompted me to really become interested in Kakao and to seek out the company was a really close friend of mine actually was visiting from South Korea at the time. That person had a Samsung smartphone and I asked her why did you buy the Samsung smartphone? And she said so I could use Kakao. It actually saved her money. At the time, every time you sent a text message, you were charged per text and Kakao made that free.
Buying a smartphone, which was very expensive, that upfront cost was an investment to save money over time because it provided this core utility to everyone to be able to communicate for free. And that was an insight that it really struck me is that people were willing to buy $300, $400, $500 smartphones so they could just use Kakao because they were saving money on the other end of that. That love, that customer love was something we saw tremendous potential in.
So I remember approaching the CEO, the founder, the management team at Kakao. Once I got introduced, I remember flying to South Korea and practicing the night before presenting in Korean and the next day. Actually, when I visited the Kakao headquarters and there was only like 20 people, I remember pitching in Korean to the team there. They weren't pitching me. I made this whole presentation about our thesis and the research we had done, all of the consumers we had talked to.
It was in Korean so I'm sure it was terrible and it was with a lot of stuttering. They were maybe were impressed by that and they were willing to take our capital early on. But we really saw not from the outside in but through the consumer voice, the love for the product. I remember at the time there's a lot of people who thought that investment in Kakao was crazy. Maybe even some of the early team members were quite sure about the future.
But when we talk to consumers, when we talk to people who actually use the product, they loved it so so much. Oftentimes one of the things I love to do when I go to cities, whether it's London or New York, I just like to hang out in the subway. You can see what apps they're using, just the color of the icons they're using. And when you go to Korea, a lot more people were starting to use this yellow icon, Kakao.
And then you would talk to them, why did they use it? I can save money. I can communicate with my friends. There's a group chat that becomes my community. And so that was our key insight is that you could scale this and create a powerful network effect that as more people got onto the platform, they'll benefit all the pre-existing users as well.
That's a really powerful phenomenon that increases retention that as more people get onto the product, the product gets better. How many of those can you name? There are very, very few companies that do that. And so once we saw that insight, we felt a very strong conviction to invest in the company. They were both very early stage deals, Series A for the Kakao and kind of Series A plus for Kupong.
The returns were massive on kind of a venture scale, kind of the 100x, 300x type scales. I think most venture capital firms in my experience do great work, but they don't necessarily have a strong sense of mission. And that's what was important to us when we started Goodwater, was to have a really clear mission statement again to empower exceptional entrepreneurs everywhere to change the world for good. Goodwater had a tremendous impact on the venture capital ecosystem because we changed the mindset to go from an eco-centric mindset where you have individual venture capitalists being celebrated for how much money they made. Shifting that, there's nothing wrong with that, but shifting it more to a mindset of how can we as a venture capital industry have a positive impact itself.
If Goodwater, many, many years from now, is known for that. Capital is a really, really valuable resource that you have to steward. And that's why we're called Goodwater. We think water is similar to the technology capital. Water is the source of life for every living organism, but the lack of water or too much water can lead to destruction itself. And technology capital is the exact same thing. That you have to steward it. It can be the source for so much positive influence in the world, but it can also be used for not so good things too. That technology capital isn't always the source of goodness in the world too. So we want to be the Goodwater in the venture capital ecosystem.
We also thought that the world didn't need another venture capital firm. There are so many great venture capital firms out there: Sequoia, benchmark, you know, Excel partners. There are so many great venture capital firms out there. The world didn't need necessarily another venture capital firm. But what if you could create a venture capital firm that was not only mission oriented, but focused on consumer internet, consumer technology itself? A lot of venture capital firms at the time and still today diversified away from consumer tech. They went to enterprise SaaS, or security, or hardware, or climate tech, or biotech.
If you think about the best venture capital firms where they started was by investing in companies like Google, like Amazon, like eBay. Six out of the eight largest companies in the world are all consumer tech companies, like Facebook as well. Not only are there great equity returns there, but if you own that end customer relationship, then you can create so much innovation that backward integrates all the way into the enterprise as well. So we had this thesis that consumer technology, consumer internet was incredibly powerful, that owning those end customer relationships was very powerful.
That would span not just social networking, not just e-commerce, but that would span also financial services, healthcare, education. All these big industries would be increasingly consumerized because you could own those end customer relationships through digital technology. That was our big thesis when we started the firm in 2014. At Goodwater, our philosophy is that investing is both an art and a science. And so we leverage our technology and our software to get to the truth of the science part as quickly as possible.
Of our 65, 66 person team, two thirds of that team are actually data scientists, product managers, engineers. And since day one, we've been building an infrastructure, a software layer to enable us to look at consumer technology companies. So we find so much value in looking at the data being able to have this infrastructure to see companies on a global basis. We track over 10 million companies in real time. So we have very, very accessible reports, consumer research, analytics, benchmarks that allow us to understand a company we think better than any other firm.
Because we have so much data around it and we know how to apply it. So when we see a new opportunity to invest in, we're very quickly able to assess, is this company best in class not only on growth, but also retention, customer love, what's their differentiation, all the hard science of investing. We've really locked into a very strong process and a platform itself. What's as important and goes with it is the art part. And that's really understanding the entrepreneur, understanding that person's will and desire to win.
That person's desire to have impact itself. By taking all the science and being able to really get to truth as quickly as possible, then you can spend a lot more time on spending time with the entrepreneur, understanding their motivations, understanding what their long-term goal is, their vision for the company. So if you have seven days in a week, it'd be an old process that used to take six days in the week to do all the science and then you have one day to maybe understand the soft part or the art. We've reversed that. It takes one day to understand the science part of it. The analytics, all the components that you can have, software and our data platform really understand very quickly and spend the other six days to really understand the entrepreneur.
Can we partner with this person? They have a similar philosophy around putting the company first. Are they open to feedback, doing reference checks deeply? Those soft elements of what makes for a great entrepreneur, we're able to spend the vast majority of time because of this dual approach between art and science. And so that's been the hard tool of good water since day one and something we continue to innovate on too. We interview a lot of venture capital associates, VPs, principals and partners. One of our screening criteria, if you want to be famous, this is not the place for you. The Goodwater approach is one that is obsessed with finding generational companies that will have tremendous impact.
One from that I admired greatly is Sequoia Capital and they had this saying that they were just one way if they just missed one great deal, then that would lead them to potentially being a mediocre firm. And so they had this obsession with finding great companies. If that is someone's singular purpose, if that is their obsession as well, which is to find great companies and to invest in them, that's what we look for in young venture capital. And I think that's what young people who are looking to get into venture capital should ask themselves, is this something that I'm really obsessed with that I would go the ends of the earth tube.
I will fly over 200,000 plus miles, going back and forth to countries to visit entrepreneurs. It's a really hard lifestyle. It's not glamorous, but you do it because you love it that you are obsessed with finding that insight about a company that will lead to investment that no one else in the world might see. And if that's something that young people really want to do and they're willing to put in the hard work to have the discipline, it's like playing a sport. You have to be like an athlete. You have to be able to invest in your craft day in, day out, and get incrementally better every week.
And it's not something that will ever be handed to you. Maybe some venture capitalists just get lucky. That's certainly possible. But to sustain a franchise and to sustain a career over the long term, it really takes a lot of discipline, hard work, and an intensity that is driven by a passion to find and invest in great companies and support them throughout the life cycle of growth. I teach a class on this at various institutions, but how do you have an investor mindset that is A able to see the big picture? Always having that big picture, that home run vision in your mind.
B, understand what are the key components that allows that to come true? What do you have to believe for that big vision to come true? C, understand what are the key risks to those? And being able to D, then research those and underwrite those risks and ultimately E, taking a leap of faith that allows you to put it all together to have conviction in your ideas. Whether you're an investor or whether you're a founder, having those key components and being able to break it down, I think having this mindset for the key decisions you need to make is something that we talk about internally.
B. 理解实现这一愿景的关键因素是什么?为了让这个宏伟愿景成真,你需要相信什么?C. 明白这些因素面临的主要风险是什么?D. 然后研究并评估这些风险,并最终E. 做出一个信念的飞跃,让你能够将一切结合在一起,对自己的想法充满信心。无论你是投资者还是创业者,拥有这些关键因素并能够进行拆解是非常重要的。我认为,在做出关键决策时,拥有这种思维方式是我们内部常常讨论的话题。
We certainly teach it for our investors. And also, I think great CEOs also have this investor mindset too, because they're doing capital allocation and they're making decisions. So how do you go through that framework and be able to follow it and then also know when not to follow it? When do you know to break the rules too? That's really where the poetry comes up, that you can able to innovate and create new things when you're able to have exceptions. But to do that, you actually have to know the frameworks and the rules first. We preach both that the frameworks are really helpful, but also really importantly, knowing when to break the rules too is really important too.