The Strategic Importance of Empathy
发布时间 2020-08-05 17:04:16 来源
摘要
Misunderstandings and incorrect assumptions are behind most conflicts among co-workers says Stanford GSB lecturer Ed Batista. Take time to be empathetic to the issues others are dealing with like difficult peers, stakeholders or investors and you’ll find a lot of 'problem people' meant well all along.
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