Miles on Pre-Owned, Pulluaim on Absorption, Stapleton on 3x Sales | Daily Dealer Live

Today's show features: - Kip Miles, Director of Automotive Operations at Tom Wood Group - Korey Pulluaim, Vice President at Pocket20 - Ben Stapleton, GM at McGraw Ford This episode is brought to you by: CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG. [13:45] First up, Kip Miles, Director of Automotive Operations at Tom Wood Group in Indianapolis — fourteen stores, running strong since 1967. Kip told us Q4 last year was ugly, and in his words, "we did it to ourselves." With payments at a record $823 and incentives climbing, the market's no gift this quarter either. So what went wrong — and how did he know it was self-inflicted? Kip names names. [43:48] Then, Korey Pulluaim, Vice President at Pocket20 — twenty years running stores from Kona to Indiana. His argument's a spicy one: a dealer can look perfectly healthy on absorption and still be quietly bleeding cash. How does a good total hide a bad line? He'll show you exactly where the money leaks. And he found it — about $344,000 at McGraw Ford, across just three service lines. Which brings in Ben Stapleton, GM of McGraw Ford in Aransas Pass, Texas. The store was under 300 units a year, bought cash by a first-time owner — an Emmy-winning TV producer — from families who'd held it for nearly a century. What did Ben find on day one? And why did he triple the sales department when everyone else cuts? Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com

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