Fixed Ops Friday w/ Don Hall, Morgan Abeyie, Daniel Negalha | Daily Dealer Live

Today's show features: - Don Hall, President & CEO, Virginia Automobile Dealers Association - Morgan Abeyie, Podium Service AI Product Manager at Podium - Daniel Negalha, Corporate Fixed Ops Director at McGovern Automotive Group This episode is brought to you by: Haig Partners – When it comes to selling your life’s work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. The team at Haig Partners has advised on the sale or purchase of more than 580 dealerships, is the only firm to have achieved record-setting transactions across multiple major franchises, and has sold more Toyota dealerships than any other advisor. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at https://haigpartners.com/. Podium – Most service departments know exactly what they should be doing — the follow-ups, the declined services, the outbound outreach. They just don't have the bandwidth to do it. Podium's Service AI handles it all, end-to-end, so nothing falls through the cracks. Visit http://podium.com/cdg to see it in action. Key Moments: 00:00 Show Tease and Welcome 06:24 Breaking News and Industry Rundown 10:43 Fixed Ops Friday and Affordability 11:21 FTC Ad Rules with Don Hall 34:45 Podium Service AI Takes Calls 36:25 AI Solves Human Scale 37:25 Service AI Use Cases 38:46 AI Adoption And Execution 49:14 Robots And Tech Retention 01:00:10 Roundtable Metrics And Wrap Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com

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