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Mike Knoop on Product and Design Processes for Remote Teams with Kevin Hale

发布时间 2019-03-06 13:57:22    来源

摘要

Mike Knoop is cofounder and Chief Product Officer at Zapier, which was in the YC Summer 2012 batch. Zapier moves information between your web apps automatically. https://twitter.com/mikeknoop https://zapier.com Kevin Hale is a Visiting Partner at YC. Before YC Kevin was the cofounder of Wufoo, which was funded by YC in 2006 and acquired by SurveyMonkey in 2011. https://twitter.com/ilikevests The YC podcast is hosted by Craig Cannon. https://twitter.com/craigcannon *** Topics 00:10 - Kevin's intro 00:30 - Mike's intro 1:30 - How Mike and Kevin met 3:30 - Market sizing for consumer software 4:40 - Zapier's growth strategy today vs 2012 5:55 - Jumpstarting a platform like Zapier 8:30 - Building an app directory before building a product 10:30 - Applying to YC twice 12:50 - Zapier after Demo Day 14:15 - Zapier's first remote hire 16:15 - Remote companies not being perceived as legitimate 18:15 - Noticing remote was working then committing 20:55 - Qualities to look for when hiring remote employees 23:55 - Nina Mehta asks - What’s the best way to share work and knowledge across designers working on different parts of product without distracting from focused working time? 25:25 - Remote mistakes in the early days 27:00 - When to change modes of communication to allow for deep work 28:55 - When to ask for someone's full attention 31:00 - Product and design practices at Zapier 34:05 - OKRs for teams vs individuals 39:15 - Tools for remote teams 43:15 - No internal email at Zapier 46:20 - Keeping morale high in a remote team 48:45 - What happens at a Zapier retreat 51:10 - Remote design critiques 56:10 - Serendipity and over optimizing for it 58:00 - Setting up a remote company for success

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