Dan Heath on the Economic Upside of “Moments”
发布时间 2021-01-26 08:30:00 来源
摘要
Creating a powerful experience for customers can deliver economic upside for businesses. Dan Heath, co-author of the best-selling book The Power of Moments: Why Certain Experiences Have Extraordinary Impact, explains how Southwest Airlines makes more money by entertaining passengers during their flights.
Learn more about your ad choices. Visit megaphone.fm/adchoices
GPT-4正在为你翻译摘要中......
