S2E220 Follow Up - The Key to Trust
发布时间 2024-08-27 07:00:01 来源
摘要
If you want your business to stand the test of time, you have to build trust with your customers. In this episode, Brian explains how you can become a trusted advisor to your clients by always going the extra mile, not just during a transaction, but afterwards too. YOU WILL LEARN:· How trust is easily broken.· Why follow-up is critical.· How to create advocates for your business. MENTIONED IN THIS EPISODE: “How to Win Friends and Influence People,” by Dale CarnegieDo It N.O.W. Referral Maker Pro “Raving Fans,” by Ken Blanchard Free business consultation NOTEWORTHY QUOTES FROM THIS EPISODE: “Trust is the most critical factor to the success of any and all relationships, both in business and in life.” – Brian Buffini “In today's business environment, if you can follow up consistently, you'll be a shining star in the marketplace.” – Brian Buffini “If you want to be a profit-maker, you’ve got to be a promise-keeper.” – Brian Buffini “In life, silence is golden. In business, silence is deadly.” – Brian Buffini “Character and competence build trust.” – Brian Buffini Hosted on Acast. See acast.com/privacy for more information.
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