首页  >>  来自播客: Lenny's Podcast 更新   反馈  

Lenny's Podcast - 86 minutes of paid-UGC alpha | Hector Serrano (Wispr Flow)

发布时间:   原节目
在本期 Lenny's Podcast 中,主持人 Lenny 采访了 Hector。Hector 在投递了大约 200 份创作者工作后,于 19 岁加入了 Whisperflow。在过去的一年里,Whisperflow 的收入增长了 30 倍,并且最近在 20 亿美元的估值下完成了融资。Hector 负责 Whisperflow 的付费 UGC(用户生成内容)项目以及创始人 Tanay 的自然流量渠道。 ### 关键增长杠杆与产品驱动增长 Hector 强调,Whisperflow 的快速增长从根本上根植于强大的产品市场匹配度。无机付费渠道充当了强大的早期诊断工具:如果一款产品能够转化冷流量,这就释放出了可行的数据信息和产品潜力的信号,这些都可以针对自然流量渠道进行优化。 ### 付费 UGC 策略 Whisperflow 从低转化的自然 UGC(创作者在独立账号上发布内容以获取基于 CPM 的播放量)转型为基于效果的付费 UGC,使用的是 Tribe(一个能够将 Meta 和 TikTok 广告直接与效果挂钩的平台)。 * **模式:** 创作者可以获得广告支出(或对于电子商务而言的 GMV)的一定比例作为分成,这使得收入没有上限。顶级创作者每月的收入可达 13,000 美元。 * **智能保留金:** 为了保护创作者免受早期低谷期的影响,Whisperflow 提供了智能保留金:如果创作者达到了视频配额但佣金不足,则会支付补足款项。 * **创作自由:** Whisperflow 避免使用严格的 10 页创意简报,而是允许创作者进行真实的尝试。这防止了广告疲劳,并产出了多样化且表现优异的内容。 ### 招聘与年轻人才 Hector 和 Whisperflow 倡导招聘年轻、渴望成功的候选人,而不是进行死板的简历筛选(例如严格关注平均绩点或名牌大学)。关键的招聘特质包括经证明的持续性(例如将一个小型的社交媒体粉丝群体发展到 10k 至 15k)、坚韧的品格和努力工作。Hector 指出,年轻的创作者深刻理解现代社交媒体渠道,这赋予了公司独特的优势。 ### 付费 UGC 的分步实操手册 1. **创造性地招募:** 当你的品牌缺乏成功记录时,在早期应避免在 Tribe 上发帖。相反,利用目标关键词手动搜索 Instagram 和竞争对手的关注列表,以找到你的前 5 名创作者。 2. **建立社群:** 将创作者当成普通人对待,举办周会,开展赠品活动,并培养真正的客情关系。 3. **缓慢规模化:** 在保持高标准质量的同时,逐步将创作者从 5 名扩大到 10 名,再到 15 名。Whisperflow 目前将其核心群组的上限设为 50 名创作者。 4. **迭代与求变:** 不断鼓励创作者测试非常规的概念,以应对平台先进的广告扫描算法下的广告疲劳。 ### 创意制作中的反 AI 立场 尽管自动化有助于后端流程,但 Hector 建议,最优秀的营销人员对于最终的创意产出应该“对 AI 过敏”。在广告中使用 AI 生成的劣质内容或数字人会适得其反,因为受众看重真实感和人与人之间的连接。 ### 创始人驱动的内容 与产品驱动的增长相呼应,创始人驱动的内容充当了长期的品牌塑造者。通过高质量制作的 YouTube 频道和短视频切片,记录初创公司的历程、挣扎和使命(例如 Whisperflow 旨在达到每日 10 亿活跃用户的目标),能够建立深厚的信任,并降低付费渠道中的获客成本。Hector 强调,长视频 YouTube 具有最长的半衰期,并充当了强大的复合发现引擎。

In this episode of Lenny's Podcast, host Lenny interviews Hector, who joined Whisperflow at age 19 after applying to around 200 creator jobs. Whisperflow grew 30x in revenue over the past year and recently raised capital at a $2 billion valuation. Hector is responsible for Whisperflow's paid UGC (user-generated content) program and organic channels for founder Tanay. ### Key Growth Levers and Product-Led Growth Hector stresses that Whisperflow’s rapid growth is fundamentally rooted in strong product-market fit. Inorganic paid channels act as a powerful early diagnostic tool: if a product can convert cold traffic, it signals viable messaging and product legs that can be optimized for organic channels. ### Paid UGC Strategy Whisperflow transitioned away from low-conversion organic UGC (where creators post on separate accounts for CPM-based views) to performance-based paid UGC using Tribe, a platform enabling Meta and TikTok ads tied directly to performance. * **Model:** Creators receive a percentage of ad spend (or GMV for e-commerce), making earnings uncapped. Top creators make up to $13,000 a month. * **Smart Retainers:** To protect creators from early dry spells, Whisperflow offers smart retainers: if a creator hits video quotas but commissions fall short, a top-up is paid. * **Creative Freedom:** Whisperflow avoids strict 10-page creative briefs, allowing creators to authentically experiment. This prevents ad fatigue and produces diverse, high-performing content. ### Hiring and Young Talent Hector and Whisperflow champion hiring young, hungry talent over rigid resume filtering (such as focusing strictly on GPAs or prestigious universities). Key hiring traits include proven consistency (e.g., growing a small social media following to 10k–15k), strong character, and hard work. Hector notes that young creators deeply understand modern social media channels, giving companies a distinct advantage. ### Step-by-Step Playbook for Paid UGC 1. **Recruit Creatively:** Skip posting on Tribe early on when your brand lacks a track record. Instead, manually search Instagram and competitor followings using targeted keywords to find your first 5 creators. 2. **Build Community:** Treat creators like humans, host weekly meetings, run giveaways, and foster real relationships. 3. **Scale Slowly:** Expand from 5 to 10, then 15 creators incrementally while maintaining a high quality bar. Whisperflow currently caps its core group at 50 creators. 4. **Iterate and Vary:** Constantly encourage creators to test unconventional concepts to combat ad fatigue under platforms' advanced ad-scanning algorithms. ### Anti-AI Stance in Creative Production While automation aids backend processes, Hector advises that the best marketers are "allergic to AI" for final creative outputs. Using AI-generated slop or digital avatars for ads backfires because audiences value authenticity and human connection. ### Founder-Led Content Mirroring product-led growth, founder-led content acts as a long-term brand builder. Documenting a startup’s journey, struggles, and mission (like Whisperflow's goal of reaching 1 billion daily active users) through high-production YouTube channels and short-form clips builds deep trust and drives down customer acquisition costs across paid channels. Hector emphasizes that long-form YouTube has the longest half-life and acts as a powerful compounding discovery engine.