首页  >>  来自播客: a16z 更新   反馈  

a16z - "Being Canceled is a Choice" | Replit CEO with a16z

发布时间:   原节目
以下是这段内容的中文翻译: Replit的首席执行官Amjad对创始人与首席执行官直接公开沟通不断演变的作用,提出了一种引人注目的观点,他将其视为公司生存和发展的关键组成部分,甚至是必需品。他坦诚承认,如果他没有积极地“将梦想通过模因变为现实”(telling a story larger than the company itself),尤其是在商业成功尚未显而易见的时期,Replit“可能已经不复存在”。 Amjad成为知名公众人物的个人历程,源于他通过“暴露疗法”克服了最初的怯场,其中包括即兴表演和讲故事课程。这使得他能在风险较低时犯下早期的“公关错误”,例如Hacker News危机,他将其视为一种“渐进式超负荷训练”,为他日后应对更严格的公众审视做好了准备。他的方法是“公开建设”(building in public),即将通常为内部团队或投资者保留的沟通内容透明地分享给更广泛的受众,从而培养社区并为有效的公共讨论提供“练习机会”(reps)。 他哲学中一个有争议但核心的信条是“被‘取消’是一种选择”。他认为,真正的“取消”只发生在个人从公众视野中退缩的时候。那些尽管受到批评仍坚持不懈的人,通常会发现“喷子们最终会放弃”。尽管承认公众羞辱带来的巨大精神负担——他将其比作成为弃儿的原始恐惧——他仍主张持续的曝光是一种脱敏剂。他强调,重要的是根据原则行事,而不是让情绪主导回应,他引用Anthropic作为坚持原则行动提供内在力量的例子。他建议应对负面评论的方法是避免喂养喷子,绝不在公众面前表现出“弱点”,因为这会激怒批评者。 在应对公众批评方面,Amjad建议采取一种侧重于业务影响的战略方法。他讲述了Replit发生的一起事故,一个用户的数据库被意外删除。他没有推卸责任,而是公开承认错误,解释了迅速的解决方案,并将一场潜在的公关灾难转化为积极的叙事,展示了问责制如何重建信任,甚至培养忠诚度。他告诫不要对细微的批评给予过多的关注,强调有时沉默是更有效的应对方式。 关于是否每位首席执行官都必须成为网红的问题,Amjad认为成功的道路并非只有一条。他举例说明,如Groq(由一名面向公众的团队成员负责社交媒体)和Anthropic(首席执行官专注于撰写思想领导力文章)。他认为,首席执行官的倾向和真正的享受是关键;强迫某人扮演公共角色可能会导致“令人尴尬”(cringe)并对品牌造成负面影响。 关于平台策略,Amjad指出X(前身为Twitter)在“精英圈层内部影响力”方面表现出色,其目标受众是硅谷、科技界和早期采用者,常作为新闻故事的源头。对于触达“早期大众”,Instagram、Facebook和YouTube等平台更为有效。他承认自己较晚才涉足Instagram,但此后采用了“剪辑机器”的方法来重复利用内容。然而,他警告说,X存在固有的风险,因为其算法变化不可预测,且与过去相比透明度较低。他强调,真正的病毒式成功取决于理解“元”(meta)——即“在当前对话中巧妙包装你的论点和世界观”的能力,而不仅仅是发布内容。他欣赏萨蒂亚·纳德拉(Satya Nadella)撰写条理清晰的文章的能力,这些文章巧妙地融入了当代辩论,从而战略性地推进了微软的观点。 Amjad从巴拉吉(Balaji)、埃隆·马斯克(Elon Musk)和亚历克斯·卡普(Alex Karp)等人物身上汲取经验,但他的方法与众不同,他主张与记者建立积极关系,而非对抗。最终,他的哲学强调,真实、原则驱动且时机得当的直接沟通是现代领导力的一项强大工具。

Amjad, CEO of Replit, offers a compelling perspective on the evolving role of public direct communication for founders and CEOs, framing it as a critical component, even a necessity, for a company's survival and growth. He candidly admits that Replit "would've probably died" if he hadn't actively "memed a dream into reality" by telling a story larger than the company itself, especially during periods when commercial success was not yet self-evident. Amjad's personal journey to becoming a prominent public figure is rooted in overcoming initial stage fright through "exposure therapy," including improv and storytelling classes. This allowed him to make early "PR mistakes," such as a Hacker News crisis, when stakes were lower, viewing it as a "progressive overload" that prepared him for greater public scrutiny. His approach involves "building in public," where communications typically reserved for internal teams or investors are shared transparently with the broader audience, fostering community and providing "reps" for effective public discourse. A controversial but central tenet of his philosophy is that "being canceled is a choice." He posits that true cancellation occurs only when an individual retreats from the public eye. Those who persist, despite criticism, often find that "haters kind of give up." While acknowledging the significant mental toll of public shaming—likening it to the primal fear of becoming an outcast—he advocates for continued exposure as a desensitizing agent. He stresses the importance of acting on principles rather than allowing emotions to dictate responses, citing Anthropic as an example of principled action providing internal strength. His advice for dealing with negativity is to avoid feeding trolls and never to show public "weakness," which energizes detractors. When it comes to engaging with public criticism, Amjad advises a strategic approach focused on business impact. He recounts a Replit incident where a user’s database was accidentally deleted. Instead of deflecting blame, he publicly owned the mistake, explained the swift resolution, and transformed a potential PR disaster into a positive narrative, demonstrating how accountability can rebuild trust and even foster loyalty. He cautions against giving undue attention to minor criticisms, emphasizing that sometimes silence is the more effective response. On the question of whether every CEO must become an influencer, Amjad maintains there's no singular path to success. He highlights examples like Groq (where a public-facing team member handles social media) and Anthropic (where the CEO focuses on thought-leadership essays). He believes a CEO's predisposition and genuine enjoyment are key; forcing someone into a public role can result in "cringe" and a net negative for the brand. Regarding platform strategy, Amjad notes that X (formerly Twitter) excels for "elite kind of inside group influence," targeting Silicon Valley, tech, and early adopters, often serving as the genesis point for news stories. For reaching the "early majority," platforms like Instagram, Facebook, and YouTube are more effective. He admits being late to Instagram but has since embraced a "clips machine" approach to repurpose content. However, he warns of X's inherent risk due to unpredictable algorithmic changes and less transparency compared to its past. He stresses that true viral success hinges on understanding the "meta"—the ability to "dress up your argument, your worldview in the current conversation," rather than merely posting. He admires Satya Nadella for his ability to craft well-reasoned essays that brilliantly tap into contemporary debates, advancing Microsoft's viewpoint strategically. Amjad draws lessons from figures like Balaji, Elon Musk, and Alex Karp, but distinguishes his approach by advocating for building positive relationships with journalists rather than antagonism. Ultimately, his philosophy underscores that authentic, principle-driven, and strategically timed direct communication is a powerful tool for modern leadership.