The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch - 20VC: Wix's Founder on What Wall St Gets Wrong About AI and Wix | Will Base44 Win the Vibe Coding Wars | The Truth About the Economics of Vibe-Coding | The Buyback Disaster: Lessons Learned with Avishai Abrahami
In a candid and wide-ranging conversation on the 20VC podcast, Wix CEO Avishai Abrahami delved into the challenges facing public SaaS companies, Wix's strategic direction with its Base44 "Vibe Coding" product, and his personal philosophy amidst market volatility. Host Harry Stebbings highlighted Wix's stark market cap of $2.8 billion against its $2.1 billion in revenue, questioning what the market was missing.
Abrahami attributed much of the current "SaaSpocalypse" to the market's inability to accurately assess the impact of AI on SaaS businesses. He argued that public perception often overestimates AI's immediate disruptive power, leading to unjustified devaluation. For Wix, whose primary customers are small businesses like local pizza shops or hairdressers, the idea of them suddenly "vibe coding" their entire business stack using generic AI tools is far-fetched. He conceded that some customers might transition to advanced tools, but this is why Wix strategically invested heavily in Base44, their own developer-focused platform, which enables such capabilities.
Regarding Base44, Abrahami revealed it's now well over $150 million in ARR and growing rapidly. While the core Wix platform boasts higher profit margins due to minimal cost of generating and hosting websites, Base44's margins are lower. However, Wix's commitment to Base44 stems from a belief that the future lies in a combination of simple, no-code solutions and more flexible, custom vibe coding. He envisions a future where "some people will be here, some people will be there," necessitating both offerings.
A key strategic decision for Wix has been to develop its own proprietary AI models, rather than relying solely on frontier models like OpenAI's. Abrahami explained this choice by citing better quality for specific use cases within Wix and Base44, thanks to their vast proprietary training data. This specialized approach, he noted, also yields significant cost savings, ranging from 5% to 30% compared to generic models, depending on complexity. He remains skeptical that off-the-shelf AI agents can effectively handle the nuances of complex customer support for a company operating in 192 countries, which is why Wix continues to build its own solutions.
Stebbings pressed Abrahami on his apparent detachment from Wix's stock price, especially given the company's poorly timed share buyback. Abrahami acknowledged the "terrible timing" of the buyback but defended the strategy, viewing buybacks as a valid tool to return value to shareholders and balance stock-based compensation. He emphasized that his primary focus remains on building a great company and serving customers and employees, rather than being swayed by daily market fluctuations. He candidly admitted, "I really don't care," about the daily stock movements, a mindset few public company CEOs can maintain.
On talent retention, Abrahami acknowledged the challenge in a difficult market but offered a pragmatic view. He sees some talent churn as healthy, refreshing the organization and allowing new talent to emerge. He stressed the importance of continuously nurturing and developing top talent. With Wix employing approximately 3,500 people globally (including 400 in Base44), customer support remains their largest department.
Abrahami also offered personal insights on resilience and life. He advised listeners to accept that "storms will happen" and focus on controlling what they can: their own efforts and actions. He shared that money, for him, primarily provides "freedom" – the freedom from fear and the freedom to choose his path, including his role as CEO. He emphasized the importance of being fully committed to what one chooses to do. For aspiring parents, his advice was to prioritize the "quality of time" spent with children over the "quantity."
In a quick-fire round, Abrahami revealed he's changed his mind on the speed at which AI will replace human jobs, now believing it will take "much longer." He expressed deep admiration for Figma's product and market understanding. His biggest ongoing concern for Wix is execution – ensuring the team remains ambitious and efficient. He concluded by reflecting on the unique experience of being involved in multiple successful ventures like Wix, Monday, and Base44, highlighting their collective potential to help many people.